Trust Center — Controls | Tscale
Tscale Trust Center

Controls

The security controls we operate across every region, service and customer. Mapped to SOC 2, ISO 27001 and NIST CSF — independently audited and continuously monitored.

5
Domains
34+
Controls
3
Frameworks
100%
SOC 2 Coverage

Infrastructure security

Controls protecting our compute, network, and storage layer.

7 controls

Access to Source Code

CC8.1ISO A.8.4Quarterly review
Active

Firewall access restricted

CC6.6ISO A.8.22Continuous
Active

Firewall Rules in place

CC6.6ISO A.8.22Continuous
Active

Encryption at rest and in transit

CC6.1ISO A.8.24Continuous
Active

Network segmentation

CC6.6ISO A.8.20Continuous
Active

Vulnerability scanning

CC7.1ISO A.8.8Weekly
Active

Multi-region redundancy

CC7.5ISO A.8.14Continuous
Active

Need control evidence?

Audit-tested evidence and detailed implementation notes are available under NDA.

Request infrastructure evidence →

Organizational security

People, training, and governance controls.

10 controls

Security Awareness

CC1.4ISO A.6.3Annual + onboarding
Active

Security Awareness — Documentation

CC1.4ISO A.6.3Annual
Active

Roles & Responsibilities

CC1.3ISO A.5.2Documented
Active

Background checks

CC1.4ISO A.6.1Pre-employment
Active

Vendor risk management

CC9.2ISO A.5.19Annual
Active

Incident response plan

CC7.4ISO A.5.24Tabletop quarterly
Active

Risk assessment program

CC3.1ISO A.5.7Annual
Active

Information Security Policy

CC1.1ISO A.5.1Reviewed annually
Active

Acceptable use policy

CC1.5ISO A.5.10Acknowledged on hire
Active

Asset inventory & classification

CC3.4ISO A.5.9Continuous
Active

Need control evidence?

Audit-tested evidence and detailed implementation notes are available under NDA.

Request organizational evidence →

Product security

Controls in our secure software development lifecycle.

5 controls

Secure System changes

CC8.1ISO A.8.32Continuous
Active

Production application access restricted

CC6.1ISO A.8.2Continuous
Active

Separation of development, test and production

CC8.1ISO A.8.31Continuous
Active

Code review (peer review mandatory)

CC8.1ISO A.8.28Every change
Active

SAST / DAST / SCA in CI/CD

CC7.1ISO A.8.29Every pipeline
Active

Need control evidence?

Audit-tested evidence and detailed implementation notes are available under NDA.

Request product evidence →

Internal security procedures

Internal administrative and operational safeguards.

4 controls

Administrative safeguarding in place

CC6.2ISO A.8.2Continuous
Active

Access process following termination in place

CC6.2ISO A.5.18Immediate
Active

Password policy in place

CC6.1ISO A.5.17Continuous
Active

MFA enforced for all workforce

CC6.1ISO A.8.5Continuous
Active

Need control evidence?

Audit-tested evidence and detailed implementation notes are available under NDA.

Request internal evidence →

Data and privacy

Customer data handling, retention, and privacy controls.

11 controls

Data disposal processes in place

CC6.5ISO A.8.10Per policy
Active

Data backups performed

CC7.5ISO A.8.13Daily
Active

Privacy rule is adhered to

CC2.1GDPR / NDPRContinuous
Active

Data residency controls

CC6.7GDPR / NDPRCustomer-selected
Active

Customer-managed encryption keys (CMEK / BYOK)

CC6.1ISO A.8.24Enterprise plans
Active

TLS 1.3 for all data in transit

CC6.7ISO A.8.24Continuous
Active

No training on customer data

CC2.1ContractualContinuous
Active

Data subject request workflow

CC2.2GDPR Art. 15–2230 days
Active

Subprocessor list published

CC9.2GDPR Art. 2830-day notice
Active

Immutable audit logs (365-day retention)

CC7.2ISO A.8.15365 days
Active

HIPAA BAA available

HIPAARoadmap2026
In progress

Need control evidence?

Audit-tested evidence and detailed implementation notes are available under NDA.

Request data & privacy evidence →

Need control evidence or mappings? Request them.

Audit-tested evidence, framework crosswalks, and detailed implementation notes are released to verified contacts under NDA. We respond within one business day.